Customer case studies Successful cases are the result of the work of our multidisciplinary teams. People from areas such as architecture and cloud development, machine learning, data analytics, business, customer experience and marketing, among others, put all their effort, knowledge and passion at the service of a common purpose: the customer's goal. Cases that inspire us, transform our clients and improve society, which are the reasons why we love doing what we do so much. filter All cases Retail Cloud Managed Services Contact Center AI Data & Analytics Energy Finance IT Location Intelligence Machine Learning Recommenders Travel Virtual Assistants WhatsApp AI Insurance In Mutua, they asked themselves, "If our clients communicate with their entire environment via WhatsApp, why can't they contact us in this way? EME not only deals with questions through this application but also handles accident reports and other formalities. read more EME, the virtual assistant that deals with reports via WhatsApp Technology has helped automate many manual tasks in agriculture. But what about those that involve human supervision? In these cases, AI can help simplify decision-making: our predictive ML model helped Florette know when to harvest their lettuce production. read more AI for choosing the optimal time to harvest lettuce Voice assistants are already part of our daily lives. In this context, Simon joined this technology with the aim that any customer with a Google Home or Alexa device could control their home environment with simple voice queries. read more Mobile applications integrated with Google Assistant and Alexa Many of HPE's customers do not benefit from the content offered on the HPE website due to the large amount of information available. For this reason, to give a useful solution to users, Machine Learning tools in the form of recommenders were applied. read more The commitment to web recommender systems Our client is a world leader in security solutions. Among its most prominent services is the Operations Centre, also known as SOC, which aims to provide differentiating solutions through the use of the most innovative technologies to its customers. However, the fact that a SOC operator makes an incorrect dispatch decision comes at a cost to our client, so we had to find a solution. read more Intelligent Assistant with Machine Learning INTEF asked themselves how students could make the most of the available resources. The answer was clear: through a technological solution. And there could be no better solution than Dialogflow as a virtual assistant. read more INTEFbot, a pedagogical virtual assistant with Dialogflow technology UNICEF's main objective is to secure and maintain the rights of children. Thanks to the many donations that the organization receives, many women and children in developing countries can get ahead. The online channels are a great way to continue contributing to this great work. read more Optimizing digital media for a humanitarian cause Differentiating yourself in the tourism sector is not easy. Everything seems to have been invented and competition is quite high. But through digitalization and UX improvement, Izi.TRAVEL managed to take its business model to another level and become a major player in the market. read more Connecting travellers and destinations in an innovative way This health e-commerce has a wide range of products available. However, this large number of references was making it difficult for users to find what they needed on the website. Hence the requirement to have a recommendation engine that would advise each user of the products that were of interest to them. read more A recommendation engine for e-Commerce We work with a company focused on sourcing, engineering and testing services for electronic components and systems within the aerospace market and hostile environments where failure is not an option. read more Improving search engines with Machine Learning Registering on an online platform usually requires multiple steps in which a lot of mandatory fields have to be filled in. But Virtual Assistants can simplify this process, making it much more dynamic and easier to complete. read more A virtual assistant to make user registration more dynamic Our client manages a global telecommunications ecosystem through a data exchange platform as its principal purpose, facilitating a solution. In this way, business processes are streamlined. read more Filtering adult content using Machine Learning Pagination First page « Primero Previous page ‹ Anterior Page 1 Current page 2
In Mutua, they asked themselves, "If our clients communicate with their entire environment via WhatsApp, why can't they contact us in this way? EME not only deals with questions through this application but also handles accident reports and other formalities. read more EME, the virtual assistant that deals with reports via WhatsApp
Technology has helped automate many manual tasks in agriculture. But what about those that involve human supervision? In these cases, AI can help simplify decision-making: our predictive ML model helped Florette know when to harvest their lettuce production. read more AI for choosing the optimal time to harvest lettuce
Voice assistants are already part of our daily lives. In this context, Simon joined this technology with the aim that any customer with a Google Home or Alexa device could control their home environment with simple voice queries. read more Mobile applications integrated with Google Assistant and Alexa
Many of HPE's customers do not benefit from the content offered on the HPE website due to the large amount of information available. For this reason, to give a useful solution to users, Machine Learning tools in the form of recommenders were applied. read more The commitment to web recommender systems
Our client is a world leader in security solutions. Among its most prominent services is the Operations Centre, also known as SOC, which aims to provide differentiating solutions through the use of the most innovative technologies to its customers. However, the fact that a SOC operator makes an incorrect dispatch decision comes at a cost to our client, so we had to find a solution. read more Intelligent Assistant with Machine Learning
INTEF asked themselves how students could make the most of the available resources. The answer was clear: through a technological solution. And there could be no better solution than Dialogflow as a virtual assistant. read more INTEFbot, a pedagogical virtual assistant with Dialogflow technology
UNICEF's main objective is to secure and maintain the rights of children. Thanks to the many donations that the organization receives, many women and children in developing countries can get ahead. The online channels are a great way to continue contributing to this great work. read more Optimizing digital media for a humanitarian cause
Differentiating yourself in the tourism sector is not easy. Everything seems to have been invented and competition is quite high. But through digitalization and UX improvement, Izi.TRAVEL managed to take its business model to another level and become a major player in the market. read more Connecting travellers and destinations in an innovative way
This health e-commerce has a wide range of products available. However, this large number of references was making it difficult for users to find what they needed on the website. Hence the requirement to have a recommendation engine that would advise each user of the products that were of interest to them. read more A recommendation engine for e-Commerce
We work with a company focused on sourcing, engineering and testing services for electronic components and systems within the aerospace market and hostile environments where failure is not an option. read more Improving search engines with Machine Learning
Registering on an online platform usually requires multiple steps in which a lot of mandatory fields have to be filled in. But Virtual Assistants can simplify this process, making it much more dynamic and easier to complete. read more A virtual assistant to make user registration more dynamic
Our client manages a global telecommunications ecosystem through a data exchange platform as its principal purpose, facilitating a solution. In this way, business processes are streamlined. read more Filtering adult content using Machine Learning