Insights

Artificial Intelligence is a great technological solution for Contact Centre companies. In this post, we detail the advantages of CCAI and its future projection.

We bring you four testimonies of Emergya colleagues who tell us in first person what this process was like.

Even though women have been claiming the same rights as their male counterparts for decades, there is still a significant gap. This gap in today's society continues to be one of the main axes of inequality in our country.

What is the work of a computational linguist like? Our colleague María Fernández tells us what day-to-day life is like in one of the humanities areas with the greatest projection in the technological sphere.

Companies are becoming increasingly global, which leads them to adapt their business to other markets. But, how can this adaptation be done without entailing a high cost? Many of them have opted to implement Artificial Intelligence solutions to adapt customer service in each context.

Certain technology specializations related to R&D are showing that there is still a lot to be done to increase the presence of women in this area.

The Randstad Foundation's 'Companies for Diversity and Inclusion' project will lead us to cooperate on inclusion and awareness-raising.

80% of the documents managed by insurance companies cannot be processed as structured data. In this post, we explain how Document AI can help the insurance industry.

The Coronavirus has changed our lives forever. The way we think, relate to each other and even work is no longer the same. And it is predicted that it will not be the same for a long time. In fact, the first studies are already coming out that analyze how we will work from now on.

This crisis has taught us a lot about ourselves, about how we deal with problems, challenges and difficulties, as individuals, as a society and, as far as our work is concerned, as teams.

At the 3rd Internship Fair organized by the Escuela Técnica Superior de Ingeniería Informática, our Human Resources colleagues provided information about the company. They also gave some tips on how to deal with the first experiences in the workplace. 

Diversity management and inclusive leadership within companies are becoming increasingly necessary. Two fundamental aspects where Randstad Foundation is focusing and betting a new project that has just started and in which we are collaborating hand in hand.